PREVENT-13 ELITE maintenance agreements include all parts and labor for a period of one year. We respond to all service calls within 4 business hours. Each laser printer undergoes a thorough 13 step cleaning procedure at the beginning of the service contract. The cleaning and maintenance under this 13 step program has been shown to double a machine's life, minimize or eliminate breakdowns and improve print quality.
The prices vary depending on the number of laser printers and the program options that you choose, typically ranging from $149 to $1000 per year.
Our PREVENT-13 agreements include replacements for any machine that we can not fix on site.